[. . . ] 273E3 www. philips. com/welcome EN User manual Customer care and warranty Troubleshooting & FAQs 1 30 45 Table of Contents 1 1. 1 1. 2 1. 3 2 2. 1 2. 2 2. 3 3 3. 1 3. 2 3. 3 3. 4 4 4. 1 4. 2 5 6 7 7. 1 7. 2 7. 3 Important . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 1 2 3 4 4 5 7 Product information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Smartimage Lite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [. . . ] The swap monitor remains yours and Philips keepsthedefective/originalmonitor. Fortheswap monitor the warranty period remains equal to that of your original monitor, being 24 months as from the purchase date of your original monitor FortheB, PandSmodels, yourmonitorwillbe swapped by at least an equivalent monitor in case of defects provided for under the warranty coverage. Its Philips aim to exchange the swap unit within 48 hours after the request for service however for remote areas like Island or other geographically difficult to reach area, its Philips aim to have an exchange time within 72 hours. The swap monitor remains yours and Philips keepsthedefective/originalmonitor. Fortheswap monitor the warranty period remains equal to that of your original monitor, being 36 months as from the purchase date of your original monitor. The Philips Warranty applies provided the product is handled properly for its intended use, in accordance with its operating instructions and upon presentation of the original invoice or cash receipt, indicating the date of purchase, dealer's name and model and production number of the product. ThePhilipsWarrantymaynotapplyif: · Thedocumentshavebeenalteredinanyway or made illegible; · Themodelorproductionnumberonthe product has been altered, deleted, removed or made illegible; · Repairsorproductmodificationsand alterations have been executed by unauthorized service organizations or persons; · Damageiscausedbyaccidentsincludingbut not limited to lightning, water or fire, misuse or neglect; · Receptionproblemscausedbysignal conditions or cable or antenna systems outside the unit; · Defectscausedbyabuseormisuseofthe monitor; · Productrequiresmodificationoradaptationto enable it to comply with local or national technical standards, which apply in countries for which the product was not originally designed, manufactured, approved and/or authorized. Therefore always check whether a product can be used in a specific country. ·Notethatproductsthatarenotoriginally designed, manufactured, approved and/or authorized for usage within the Philips countries, donotapplytothePhilipsF1rstChoiceWarranty. Just a click away In case of any problems, we advise you to read the operatinginstructionscarefullyorgotothehttp:// www. philips. com/support website for additional support. Just a phone call away In order to avoid unnecessary inconvenience, we advise you to read the operating instructions carefullyorgotothehttp://www. philips. com/ support website for additional support before contacting the Philips helpdesk. To solve your problem quickly, please prepare the following details before contacting the Philips helpdesk: · Philipstypenumber · Philipsserialnumber · Purchasedate(copyofpurchasemaybe required) · PCenvironmentProcessor: 31 6. Customer care and warranty o CPU and Graphic card name and driver version o Operating system oApplicationbeingused · Othercardsinstalled Havingthefollowinginformationavailablewillalsohelpspeeduptheprocess: · Yourproofofpurchaseindicating:dateofpurchase, dealername, modelandproductserialnumber. · Thefulladdresstowhichthefaultymonitorhastobecollectedandthegoodmodelshouldbe delivered. Oryoucanreachusvia: Website:http://www. philips. com/support ContactInformationforWestEuropeanregion: Germany United Kingdom Ireland Spain Finland France Greece Italy Netherlands Denmark Norway Sweden Poland Austria Belgium Luxembourg Portugal Switzerland +49 +44 +353 +34 +358 +33 +30 +39 +31 +45 +47 +46 +48 +43 , , 32 +352 +351 +41 01803 386 853 0207 949 0069 01 601 1161 902 888 785 09 2290 1908 082161 1658 00800 3122 1223 840 320 041 0900 0400 063 3525 8761 2270 8250 08 632 0016 0223491505 0810 000206 078 250851 26 84 30 00 2 1359 1440 02 2310 2116 0, 09 Local call tariff Local call tariff 0, 10 Local call tariff 0, 09 FreeOfCharge 0, 08 0, 10 Local call tariff Local call tariff Local call tariff Local call tariff 0, 07 0, 06 Local call tariff Local call tariff Local call tariff 32 6. Customer care and warranty YourGuaranteeinCentralandEasternEurope Dear Customer, Thank you for purchasing this Philips monitor. AllPhilipsmonitorsaredesignedand manufactured to high standards and deliver highquality performance, ease of use and ease of installation. Should you encounter any difficulties while installing or using this product, please contact the Philips helpdesk directly to benefit from your Philips Warranty conditions. This service warranty entitles you to get a solution depending on the model you purchased when your monitor turns out to be faulty or defective. Philipskeepsthedefective/originalmonitor. For the replacement monitor the warranty period remains equal to that of your original monitor. The Philips guarantee applies provided the product is handled properly for its intended use, in accordance with its operating instructions and upon presentation of the original invoice or cash receipt, indicating the date of purchase, dealer's name and model and production number of the product. ThePhilipsguaranteemaynotapplyif: · Thedocumentshavebeenalteredinanyway or made illegible; What is covered?· Themodelorproductionnumberonthe This Philips Guarantee in Central and Eastern product has been altered, deleted, removed or Europe applies within Czech Republic, Hungary, Russia, Slovakia, Slovenia, Turkey, Romania, Bulgaria, made illegible; · Repairsorproductmodificationsand Ukraine, Balticstates, Serbia&Montenegroand alterations have been executed by unauthorized Croatia and only for monitors originally designed, service organizations or manufactured, approved and/or authorized for persons; usage within these countries. · Damageiscausedbyaccidentsincludingbut not limited to lightning, water or fire, misuse or Warranty coverage begins as from the day you neglect. buy your monitor and be serviced in case of defects provided for under the warranty coverage, · Receptionproblemscausedbysignal conditions or cable or antenna systems outside for a warranty period of 24 months for Philips C, E, T, V, and X models and for models B, P and S we the unit; give36months. Youroriginalpurchasedocument · Defectscausedbyabuseormisuseofthe monitor; is your proof for the purchase day, so keep this · Productrequiresmodificationoradaptationto carefully stored and available when a warranty enable it to comply with local or national technical service is requested. standards, which apply in countries for which the product was not originally designed, manufactured, Depending on your region you can deliver your approved and/or authorized. [. . . ] Ans. : In general it is recommended that the panel surface is not subjected to excessive shocks and is protected from sharp or blunt objects. When handling the monitor, make sure that there is no pressure or force applied to the panel surface side. Do not use other solvents such as ethyl alcohol, ethanol, acetone, hexane, etc. 48 7. Troubleshooting & FAQs Q8: Can I change the color setting of my monitor? [. . . ]